Acudemy Privacy Policy
Protecting and Respecting Your Privacy
Acudemy is committed to protecting and respecting your privacy. This policy explains when and why we collect personal information from visitors to our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may update this policy from time to time, so please check this page periodically to ensure you are aware of any changes. By using our website, you agree to be bound by this policy.
For any questions regarding this policy and our privacy practices, please contact us by email at info@acudemy.com or by writing to Acudemy Ltd, 225 Gray’s Inn Road, London, England, WC1X 8RH. Alternatively, you can call us at +44 (0) 20 3907 9029.
Who Are We?
Acudemy is a UK-based training provider delivering professional development courses across various industries. Acudemy Ltd is a registered company in England and Wales (Company No. 08541259), with its registered office at 225 Gray’s Inn Road, London, England, WC1X 8RH.
How Do We Collect Information From You?
We collect information from you when you use our website, such as when you:
- Contact us about our courses or services.
- Book a course.
- Register for our newsletter or other communications.
- Fill out forms on our website.
What Information Do We Collect?
The personal information we collect may include:
- Name, address, email address, and phone number.
- The company you work for.
- Your IP address and information about your browsing activity on our website.
- Payment details (processed securely by third-party providers; Acudemy does not store credit/debit card information).
How Is Your Information Used?
We may use your information to:
- Process your course bookings and payments.
- Fulfil our contractual obligations to you.
- Seek your feedback on our services.
- Notify you of course updates, offers, or changes.
- Send you communications you have requested or that may be relevant to your interests.
We review our data retention policy regularly and only keep your personal information as long as necessary for the relevant activity or as required by law.
Who Has Access to Your Information?
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Service Providers
We may share your information with third-party service providers who work on our behalf, such as:
- Payment processing providers.
- Accreditation bodies for exam registration.
- IT support and website hosting services.
These third parties only receive the necessary information to deliver their services and must keep your data secure.
Your Choices
You have the right to:
- Opt-out of receiving marketing communications from us.
- Update or correct your personal information.
- Request access to the information we hold about you.
- Request the transfer or deletion of your personal data.
- Withdraw consent for specific data processing activities.
To update your preferences, contact us at info@acudemy.com.
Security of Your Information
We take the security of your personal information seriously. Measures include:
- Secure data encryption.
- Restricted access to personal data.
- No storage of credit/debit card details on our systems.
- Regular reviews of security practices.
Cookies and Website Tracking
Our website uses cookies to improve functionality and personalize your experience. Cookies help us analyze website traffic and usage patterns. You can control cookie settings in your browser. For more details, visit our Cookie Policy.
Links to Other Websites
Our website may contain links to third-party websites. This privacy policy applies only to Acudemy, and we are not responsible for the privacy policies of external sites. We encourage you to review the privacy policies of any linked websites you visit.
Protecting Minors
We are committed to protecting the privacy of individuals under 16 years of age. If you are under 16, please obtain parental/guardian consent before providing us with personal information.
International Data Transfers
If you access our services from outside the UK, your data may be transferred internationally. We ensure that data transferred outside the UK is handled securely and in compliance with applicable data protection laws.
Website Recording
We may use web tracking tools such as HotJar to record browsing behaviour on our website. This data helps us improve user experience and is not shared externally. You can opt out at any time by visiting HotJar Opt-Out.
Complaints or Queries
We strive to meet high standards in collecting and processing personal data. If you have any concerns about how we handle your data, please contact us at info@acudemy.com.
If you are unsatisfied with our response, you can file a complaint with the UK Information Commissioner’s Office (ICO).
Review of This Policy
We keep this policy under regular review. Any updates will be posted on this page.